How state and local government operations can benefit from Chatbots?
By Technology Management Concepts
May 7, 2019
May 7, 2019
State and local governments are leveraging chatbots to engage citizens, make state and local services more easily accessible, and enable administrative operational activities in order to free up staff time to focus on more complex, mission critical initiatives. With tight budgets and expanded service responsibilities, leveraging technology becomes more important to state and local agencies than ever before.
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