Businesses today are all shifting their operation online, and business owners have purchased the best tools to integrate data and business strategies to help make more informed business decisions.
Microsoft Social Engagement
With the Social Engagement Tool, start understanding your customer. Using keywords and phrases, Dynamics 365 for Marketing analyze the Social Media behavior of your customers to better understand their sentiment and engagement about your product and brand.
In this Microsoft Dynamics 365 training, you'll learn how to efficiently manage service cases. Locating Case Records: To navigate to the Service work area, where you'll find a grid view that lists cases, click the main menu and then Service > Cases. The first thing that you'll see is...
Dynamics 365 Training Session: How to Work Offline
With faster networks and WiFi connectivity virtually everywhere, why would anyone care about working offline? If you've ever traveled out of network range, been slowed down by an unreliable connection, or blocked by a restricted site, ...
As a sales professional, you need powerful tools to help you focus on the right opportunities in order to meet or exceed your sales quota. Microsoft Dynamics 365 for Sales empowers you to qualify leads, prepare quotes, and manage your pipeline using state-of-the-art cloud technology.
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