TMC Blog

Dynamics 365 Sales helps your customer service to become a strong competitive advantage for your business. With this solution, you can enable your organization to engage customers and empower your team.

The core goals for businesses are to understand their customers perfectly, make sales, retain them, and offer excellent service. However, this may not be easy without a proper system in place. The solution to undertaking your customer depends on your CRM and ERP integration.

The healthcare industry can benefit significantly from the robust features provided by Microsoft Dynamics 365 Sales CRM. It offers a full breakdown of the internal systems and gives the relationship between the databases and a complete view of the patient.

Carrying out a Customer Relationship Management (CRM) solution may include extensive time and cost, but it is worth it to bring your team to the next level of doing business. Before enjoying the benefits of a CRM solution, you have to implement it and it's not the easiest... 

Let’s start off by defining what a "lead" really is. Yes, I know it sounds obvious. For a lot of people out there, it’s not. The key to understanding how to convert leads and whether or not they’re of use to you and your company is understanding the basics in Dynamics 365 Sales.

Is your team falling behind with the ever changing flow of business? Microsoft Dynamics 365 CRM connects teams across your organization by unifying all aspects of project-based services within one flexible solution.

Sales and marketing teams are always eager to make customers happy, but COVID-19 has set them back. With a Customer Relationship Management software such as Microsoft Dynamics 365 CRM, they can work remotely with all the functionalities needed to close out a deal.

Microsoft Dynamics 365 CRM has evolved over the years and now it is the best that it can be. Overall, Dynamics 365 Customer Engagement (CRM) integrates more fully with Outlook, while Office 365 users can leverage Microsoft Flow in developing custom workflows that interconnect within Dynamics 365. 

With Dynamics 365 you get a flexible solution that's customizable to suit your business requirements. Choose a stand-alone application to meet the needs of a specific line of business, or use multiple CRM tools that work together as a powerful integrated solution.

Simplify and improve even the most complex customer engagements with an array of CRM tools that scale to fit your sales team's needs. With Dynamics 365 you get a flexible solution that's customizable to suit your business requirements.

Think of all the ways customers can interact with your brand, from telephone calls and email conversations to interacting on social media and meeting face to face. Imagine having it all under one platform... Microsoft Dynamics 365 for Sales (CRM) is the one!